{"id":1754,"date":"2026-04-01T10:00:00","date_gmt":"2026-04-01T08:00:00","guid":{"rendered":"https:\/\/www.horlyviaggi.it\/blog-viaggi\/?p=1754"},"modified":"2026-03-28T18:45:52","modified_gmt":"2026-03-28T17:45:52","slug":"viaggi-piu-sicuri-e-rimborsi-piu-facili-arrivano-le-nuove-regole-ue","status":"publish","type":"post","link":"https:\/\/www.horlyviaggi.it\/blog-viaggi\/viaggi-piu-sicuri-e-rimborsi-piu-facili-arrivano-le-nuove-regole-ue-1754\/","title":{"rendered":"Viaggi pi\u00f9 Sicuri e Rimborsi pi\u00f9 Facili: Arrivano le Nuove Regole UE!"},"content":{"rendered":"\n<p>Siete stanchi delle cancellazioni improvvise, dei rimborsi che non arrivano mai o dei voucher che ti lasciano con l&#8217;amaro in bocca? Buone notizie! Dal 2026, l&#8217;Unione Europea introduce nuove direttive che rivoluzionano i diritti dei passeggeri e dei consumatori di pacchetti turistici, promettendo maggiore trasparenza e tutele pi\u00f9 importanti. Andiamo a scoprire le novit\u00e0 a riguardo con <strong>Horly Viaggi<\/strong>, Tour Operator Italiano specializzato in Viaggi di Gruppo.<\/p>\n\n\n\t\t\t\t<div data-aos= \"fade-right\" data-aos-duration=\"400\" data-aos-delay=\"0\" data-aos-easing=\"ease\" data-aos-once=\"true\" class=\"wp-block-uagb-table-of-contents uagb-toc__align-left uagb-toc__columns-1 uagb-toc__collapse uagb-block-521121df      \"\n\t\t\t\t\tdata-scroll= \"1\"\n\t\t\t\t\tdata-offset= \"30\"\n\t\t\t\t\tstyle=\"\"\n\t\t\t\t>\n\t\t\t\t<div class=\"uagb-toc__wrap\">\n\t\t\t\t\t\t<div class=\"uagb-toc__title\">\n\t\t\t\t\t\t\tTabella contenuto\t\t\t\t\t\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 384 512\"><path d=\"M192 384c-8.188 0-16.38-3.125-22.62-9.375l-160-160c-12.5-12.5-12.5-32.75 0-45.25s32.75-12.5 45.25 0L192 306.8l137.4-137.4c12.5-12.5 32.75-12.5 45.25 0s12.5 32.75 0 45.25l-160 160C208.4 380.9 200.2 384 192 384z\"><\/path><\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uagb-toc__list-wrap \">\n\t\t\t\t\t\t<ol class=\"uagb-toc__list\"><li class=\"uagb-toc__list\"><a href=\"#pacchetti-turistici-chiarimenti-e-nuove-garanzie\" class=\"uagb-toc-link__trigger\">Pacchetti Turistici: Chiarimenti e Nuove Garanzie<\/a><li class=\"uagb-toc__list\"><a href=\"#voucher-s\u00ec-ma-con-regole-precise-e-un-diritto-al-rimborso-prioritario\" class=\"uagb-toc-link__trigger\">Voucher? S\u00ec, ma con Regole Precise e un Diritto al Rimborso Prioritario<\/a><li class=\"uagb-toc__list\"><a href=\"#cancellazioni-e-reclami-tempi-certi-e-niente-pi\u00f9-attese-infinite\" class=\"uagb-toc-link__trigger\">Cancellazioni e Reclami: Tempi Certi e Niente Pi\u00f9 Attese Infinite<\/a><li class=\"uagb-toc__list\"><a href=\"#ritardi-e-cancellazioni-aeree-risarcimenti-pi\u00f9-generosi-e-trasparenti\" class=\"uagb-toc-link__trigger\">Ritardi e Cancellazioni Aeree: Risarcimenti Pi\u00f9 Generosi e Trasparenti<\/a><\/ol>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\n\n<h2 class=\"wp-block-heading\"><strong>Pacchetti Turistici: Chiarimenti e Nuove Garanzie<\/strong><\/h2>\n\n\n\n<p>La prima grande novit\u00e0 riguarda la definizione stessa di &#8220;pacchetto turistico&#8221;. Ora \u00e8 pi\u00f9 chiaro cosa rientra in questa categoria, estendendo le tutele anche a chi prenota voli e hotel separatamente ma all&#8217;interno della stessa piattaforma e in un lasso di tempo breve (24 ore) con trasmissione dei dati. Questo significa che milioni di viaggiatori che &#8220;costruiscono&#8221; la propria vacanza online godranno delle stesse protezioni di chi acquista un pacchetto tradizionale. Tra le garanzie c&#8217;\u00e8 il rimborso dei servizi cancellati anche per eventi eccezionali e, in caso di fallimento dell&#8217;organizzatore, il diritto a rimborsi o alternative equivalenti.&nbsp;<a href=\"https:\/\/www.businessonline.it\/news\/viaggi-e-pacchetti-turistici-nuove-regole-su-condizioni-voucher-reclami-e-rimborsi-con-direttiva-ue-2026_n83360.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Voucher? S\u00ec, ma con Regole Precise e un Diritto al Rimborso Prioritario<\/strong><\/h2>\n\n\n\n<p>Uno dei punti pi\u00f9 dolenti degli ultimi anni, specialmente durante la pandemia, \u00e8 stato quello dei voucher. Ora l&#8217;accettazione del voucher al posto del rimborso monetario \u00e8&nbsp;sempre volontaria. Se ricevete un voucher la sua durata massima \u00e8 di 12 mesi. Nel caso di  mancato utilizzo dello stesso, o alla sua scadenza, il voucher deve essere rimborsato in tutto o in parte se trattasi di servizi che riguardano il settore turistico e dei viaggi oppure in determinate situazioni di emergenza. Inoltre le aziende non possono limitare la scelta dei servizi acquistabili tramite voucher. Questo \u00e8 un bel passo avanti per la nostra libert\u00e0 di scelta!&nbsp;<a href=\"https:\/\/www.businessonline.it\/news\/viaggi-e-pacchetti-turistici-nuove-regole-su-condizioni-voucher-reclami-e-rimborsi-con-direttiva-ue-2026_n83360.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cancellazioni e Reclami: Tempi Certi e Niente Pi\u00f9 Attese Infinite<\/strong><\/h2>\n\n\n\n<p>Finalmente addio alle lunghe attese per i rimborsi e le risposte ai reclami! Per le cancellazioni il rimborso integrale deve arrivare entro 14 giorni. In caso di insolvenza dell&#8217;organizzatore i tempi sono tra i 6 e i 9 mesi ma comunque certi. Per i reclami l&#8217;operatore deve rispondere entro 7 giorni dalla ricezione e fornire un riscontro motivato entro un massimo di 60 giorni. Le compagnie aeree, in particolare, dovranno rispondere entro 14 giorni con un risarcimento o una motivazione dettagliata.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Ritardi e Cancellazioni Aeree: Risarcimenti Pi\u00f9 Generosi e Trasparenti<\/strong><\/h2>\n\n\n\n<p>Anche i voli aerei beneficiano di una vera e propria &#8220;rivoluzione&#8221;. In caso di ritardi prolungati, o cancellazioni, sono previsti indennizzi automatici fino a 500 euro (a seconda della distanza del volo e del ritardo), con procedure molto pi\u00f9 snelle. Se la compagnia non propone una soluzione alternativa entro tre ore dalla cancellazione, il cliente potr\u00e0 riorganizzare il viaggio in autonomia ed ottenere comunque il rimborso. Viene limitata anche la pratica del &#8220;no-show&#8221; (quando si perde il volo di andata e la Compagnia in automatico cancella anche il volo di ritorno) e sar\u00e0 quindi  possibile correggere gratuitamente i dati sul biglietto fino a 48 ore prima della partenza.&nbsp;<a href=\"https:\/\/www.lanotteonline.it\/2025\/06\/05\/viaggi-aerei-rivoluzione-ue-sui-rimborsi-fino-a-500-euro-per-ritardi-e-cancellazioni\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><\/a><\/p>\n\n\n\n<p>Insomma il messaggio \u00e8 chiaro: l&#8217;Europa vuole mettere il viaggiatore al centro, garantendo pi\u00f9 tutele e chiarezza. Queste nuove regole puntano a rafforzare la fiducia nel settore turistico e a rendere i nostri viaggi pi\u00f9 sereni.<\/p>\n\n\n\n<p>Sperando che queste informazioni possano essere state utili <strong>Horly Viaggi<\/strong> vi saluta.<br>Se state cercando un Tour Operator Italiano specializzato in Vacanze di Gruppo con Accompagnatori Professionisti <strong>Horly Viaggi<\/strong> \u00e8 la scelta ideale. In noi troverete un Tour Operator serio, affidabile, sempre attento alle esigenze del proprio cliente, insomma una garanzia nel settore dei Viaggi di Gruppo. Visitate il nostro sito per pianificare una vostra prossima vacanza e non esitate a contattarci per soddisfare ogni domanda o richiesta di informazioni. Vi aspettiamo!<\/p>\n\n\n\n<div data-aos= \"fade-up\" data-aos-duration=\"400\" data-aos-delay=\"0\" data-aos-easing=\"ease\" data-aos-once=\"true\" class=\"wp-block-uagb-info-box uagb-block-ea1e98f0 uagb-infobox__content-wrap  uagb-infobox-icon-above-title uagb-infobox-image-valign-middle wp-block-uagb-info-box--has-margin\"><div class=\"uagb-infobox-margin-wrapper\"><div class=\"uagb-ifb-content\"><div class=\"uagb-ifb-title-wrap\"><span class=\"uagb-ifb-title-prefix\"><strong>Horly Viaggi<\/strong> dove le <strong>Vacanze di Gruppo<\/strong> si trasformano in autentiche <strong>Emozioni<\/strong>.<\/span><\/div><div class=\"uagb-ifb-button-wrapper wp-block-button\"><a href=\"https:\/\/www.horlyviaggi.it\/viaggi\/\" class=\"uagb-infobox-cta-link wp-block-button__link\" target=\"_self\" rel=\"noopener noreferrer\" onclick=\"return true;\"><span class=\"uagb-inline-editing\">Scopri le prossime vacanze<\/span><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\"><path d=\"M168.3 499.2C116.1 435 0 279.4 0 192C0 85.96 85.96 0 192 0C298 0 384 85.96 384 192C384 279.4 267 435 215.7 499.2C203.4 514.5 180.6 514.5 168.3 499.2H168.3zM192 256C227.3 256 256 227.3 256 192C256 156.7 227.3 128 192 128C156.7 128 128 156.7 128 192C128 227.3 156.7 256 192 256z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Nuove regole UE 2026 per viaggi: rimborsi facili, voucher trasparenti, meno attese per reclami e tutele passeggeri potenziate. Viaggia sereno!<\/p>\n","protected":false},"author":1,"featured_media":1794,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[6],"tags":[],"class_list":["post-1754","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viaggi-gruppo"],"spectra_custom_meta":{"_edit_lock":["1774719957:1"],"rank_math_internal_links_processed":["1"],"rank_math_seo_score":["61"],"rank_math_focus_keyword":["Viaggi pi\u00f9 Sicuri"],"_edit_last":["1"],"cmplz_hide_cookiebanner":[""],"rank_math_primary_category":["6"],"_thumbnail_id":["1794"],"_uag_css_file_name":["uag-css-1754.css"],"_uag_js_file_name":["uag-js-1754.js"],"_uagb_toc_options":["a:2:{s:17:\"_uagb_toc_version\";s:10:\"1777307717\";s:18:\"_uagb_toc_headings\";a:4:{i:0;a:4:{s:5:\"level\";i:2;s:2:\"id\";s:48:\"pacchetti-turistici-chiarimenti-e-nuove-garanzie\";s:7:\"content\";s:49:\"Pacchetti Turistici: Chiarimenti e Nuove Garanzie\";s:5:\"depth\";i:2;}i:1;a:4:{s:5:\"level\";i:2;s:2:\"id\";s:70:\"voucher-s\u00ec-ma-con-regole-precise-e-un-diritto-al-rimborso-prioritario\";s:7:\"content\";s:72:\"Voucher? 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